Approach to Service

BedWatch® is committed to providing the highest quality products and service available on the market today. We are proud to operate with integrity and transparency, and we treat our hospital users as partners, not just customers.

We Listen to Our Users
We have developed BedWatch® based on the feedback from industry professionals. Prior to writing a single line of code, we worked with clinical, administration, and EVS management to understand the variety of challenges and obstacles throughput presents.

We Utilize Next-Generation Technology
Since we developed BedWatch® from the ground up, we were able to use the latest tools and cloud computing platforms available. This development methodology provides advantages in cost, deployment, mobility and scalability that are non-existent in the other solutions found on the market today.

We Operate with 35+ Years of Experience in Healthcare
We come from a company with more than 35 years of experience providing hospitals with support services management. This experience has given us a unique perspective on room turnover, and the individual departments that impact the overall throughput process.

We Build with Intuitive Design
BedWatch® was designed to be simple to learn and easy to use. We realize that our customers throughout the hospital are very busy, which is why we built BedWatch® with an intuitive, common-sense using a common-sense approach that makes implementation and training simple and straightforward.

We Offer Unparalleled Mobility
Our partners have told us that they work while on-the-go and that they do not want to be tied down to a desk. We have developed our system with mobility in mind and it can be used on a wide range of mobile devices. There is no additional cost for this option, it is included as part of the system.

We Provide Superior Scalability
By using the most scalable architecture available, our system works as well with large multi-hospital systems as it does with small community hospitals. BedWatch® is cost effective for hospitals and systems of any size due to our pay-for-what-you-use pricing model.

We Provide Free Upgrades
By delivering our service from a cloud-based platform, we are able to provide seamless upgrades to our subscribers for free. Since we do not require additional hardware or software installation for customer upgrades, these updates are automatically integrated. With our frequent updates and improvements, our subscribers are always running the latest version of BedWatch®.

We Offer Flexible Contract Terms
We believe that we have the best solution for your patient throughput needs, which is why we do not require long-term contracts. If our solution does not fit the needs of your facility, you can simply turn it off. This business model holds us accountable and causes us to listen to our customers so that we deliver a product that truly adds value.

Learn more about our Features & Benefits, explore our Products & Services, or contact us to schedule a live demo.